Roberta and Cragg Courtney, 2017 |
When their two children, Quinlan and Clancy, were small
babes, you could sometimes find them on Roberta’s back, in a pack, as she kept
her hands moving in the orchestration of her many tasks creating
scrumptiousness. Each of their children has taken a turn in the bakery, as well
as helping their dad in his many callings. When high school called to Quin and
Clancy, Roberta and Cragg made a way for that to happen, in the midst of all
their hard work, and rarely missed any event or game that arose. Even in their
relocation for five years, they maintained the high standard of all their
businesses.
What advice would Roberta give to anyone starting into a
Bakery business? The secret recipe is this…”They better like to work hard. If
you don’t, it’s not going to go,” she proclaims. Another part of the recipe is revealed: “Start
small. Keep it simple, don’t expand till you can.” Roberta designed her first small
kitchen/bakery herself, and it became real through the efforts of Cragg, Mark
Courtney, her Dad and her uncle. Later additions were made of lumber milled
right here by her nephews Reed and Jake Courtney.
We’ve talked about the unfolding of the Bakery; the
inspiration, the self-taught management skills, the talent and fortitude it has
taken. But what about running a bakery in Stehekin?
“Ordering, picking up supplies at the landing off the
boat…handling boxes many times, putting them away, “ she sighs. “I am so happy
with our brand new arrangement with Mountain Barge Services where they deliver
early in the morning, everything on pallets, and no stress of a boat time
crowd."
Another interesting aspect to running a business in Stehekin
is, hiring. “Finding people that want to be here, but want to work, and are
compatible to the Stehekin lifestyle, and to the Bakery, is always a challenge. The seasonal aspect of
the work as well as the hours requires a special kind of person. I am always
looking for that kind of person.”
What has been your most memorable day in the Stehekin Pastry
Company?
“Crazy days like one day in August, when there was a
convergence of everything we do. Everything that could happen, happened! There
were two quick changes of the cabins which meant guests were coming in on the
boat and we also had to pick them up. There was a pack trip starting which
meant getting everything ready for that…plus picking THOSE people up. There was a sick horse to care for, and then…..the
health inspector showed up!” she laughs.
“Labor Day weekend is our busiest time and sometimes just blows me
away.”
What are your best tools? “I could not live without my
mixers: the large Hobart, the Cuisinarts, and three mixers are constantly in
use. But the best tool is, really, our own hands.
What does it REALLY take to make a scrumptious Danish with raspberries and custard filling? What is all the work we don't readily see behind that beautiful creation? Roberta itemizes:
What does it REALLY take to make a scrumptious Danish with raspberries and custard filling? What is all the work we don't readily see behind that beautiful creation? Roberta itemizes:
· *
Order the flour and butter and all ingredients
·
*Receive it, handle it put it away
· *
Make the dough
·
*Chill overnight
·
*Roll out the next day
·
*Have seasonal fruit on hand
·
*Have cream cheese filling ready
·
*Bakers handle shaping and baking
·
*Counter people fill with filling and apply the
icing,
·
*Fill the plate full for the case in a an
attractive array
·
*Make it beautiful and artsy, and it must TASTE
good, bottom line!!!
"Truly, it is a team effort all the way."
"Truly, it is a team effort all the way."
And what about that wonderful cup of coffee to go with the
sublime? “Blue Star Coffee from the Methow Valley is the best, “Roberta says
without question.
The all -time best seller? “Cinnamon rolls…for sure. You can
order them by the dozen.” It’s true. Fans have memorized what time they come out of the
roaring propane oven, and can barely wait for the delectable cream cheese icing
to be swirled on top.
“We are so much more than cinnamon rolls….we have daily
salad specials, sandwiches, salads and quiche, pizza…many savory choices. Be
sure and mention that,” she says with emphasis.
What is you favorite item to make? “New things, and rolling
out dough. It’s just satisfying to roll out a big bunch of dough!” Roberta
smiles.
For the final step of this recipe, Roberta reflects on her
homeland, and her hard work in Stehekin…
“I appreciate the ingenuity that it takes to live here.
Necessity requires it. It’s not all fun, you have to go through it and figure
out how to make things work. Our systems are really good now here at the
Bakery. I used to get up at 3am which was too early! We have it fine tuned and
I can sleep longer. I don’t have much other life from mid May to mid October,
but I don’t miss too much,” she smiles. “The Bakery crew are my good friends.”
Hannah, Mairin, Lindsey and Roberta, early spring prep crew |
In the nearby shop, Cragg is fixing a huge tire from a dump
truck that is being used on the new construction on the Stehekin road. Hops, the
family Fox Terrier, is on alert to Rob’s every move, and standing at
attention. Mairin returns from the bakery bus duty and talks about the
customers, and the road filled with people. The summer sun beats down on the beautiful
pasture out Roberta and Cragg’s window. She is needed elsewhere now, and does
not linger too long in the spotlight. There’s work to be done. And, we know whatever
it is, she will be able to handle it. l.c.
I know the article is about the Bakery, but Robbie is also the next best thing to a veterinarian up here. AND can put a dislocated joint back in place. A truly gifted woman!
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